Privacy Policy

Scope of Application

This policy applies to information collected and processed by Fangchenggang Lvkang Spice Co., Ltd. ("we" / "us") through www.lvkangspices.com, our business inquiry form, corporate email, telephone and follow-up business communications. This website is primarily a B2B product, inquiry, sample and compliance-information site and does not provide online payment.

Information We Collect

• Inquiry contact detailsContact name, company, country or region, business email, telephone, WhatsApp or WeChat;
• Sourcing requirementsProducts, estimated volume, packaging, destination, certification and compliance-document needs;
• Business communicationsQuotations, sample arrangements, contract preparation and follow-up email or telephone records;
• Website technical dataIP address, browser, device, access time, referral page and necessary cookies or security logs.

Purpose of Use

• To respond to sourcing inquiries, prepare quotations, samples, certification files or partnership proposals, and take requested pre-contract steps;
• To perform contracts, arrange production and delivery, and provide after-sales or compliance support;
• To protect website security, prevent misuse and improve the website and business service where necessary;
• To send marketing information only where consent is required and has been obtained; you may unsubscribe at any time.

Information Sharing & Cross-border Transfer

We do not sell personal information. To process inquiries, provide email and website services, arrange samples or logistics, support customs clearance or compliance, we may provide necessary information to technology, logistics and professional-service providers subject to confidentiality and data-protection obligations. Where information is processed across borders, we apply data-minimisation principles and appropriate contractual, access-control or other safeguards required by applicable law.

Data Security & Retention

We use reasonable measures including access controls, encrypted transmission, permissions management and backups. Information is retained only as long as needed to respond to inquiries, maintain a business relationship, perform a contract or comply with legal obligations. When no longer required, it is deleted, anonymised or access-restricted.

Your Rights

• Access, correct, delete or, where applicable, export your personal information;
• Withdraw consent, restrict, or object to specific processing;
• To unsubscribe from marketing or exercise the above rights, please contact: weili@lvkangspices.com.

Protection of Minors

This website and its business inquiry services are intended for companies and professional buyers, not children. If you believe that we have inadvertently collected a child's information, please contact us so that we can review and handle it under applicable law.

Contact Us

Policy Updates

We may update this policy following legal, technical or business changes. Material changes will be communicated through a website notice or another appropriate channel. Where renewed consent is required, we will request it before continuing the relevant processing.